Overview

Interface directly and maintain a strong business relationship with assigned customers and/or suppliers, playing a key role to ensure a positive customer experience. According to the main scope of responsibilities, ensure that order and/or system support related issues are worked and communicated back to customer and/or suppliers in a timely manner.

Job description

  • Maintain strong business relationship with assigned customers and/or suppliers by utilizing soft skills to ensure customer experience is positive
  • Communicates through phone or email to the customers and/or suppliers to advise them of orders, concerning invoices, payment completion and its consequences
  • Conduct daily operational tasks in regards of CS processes. Run regular operational reports to monitor key business performance indicators, and ensure operations are carried out flawlessly and in line with KPIs set by the business unit
  • Work and cooperate with other related functions as necessary to ensure customer/supplier issues are worked and communicated back to customer/supplier in a timely manner
  • Communicate proactively with Sales and other functions on any customers and/or suppliers signal
  • Provide required information for account reconciliation and other regular and ad-hoc operational stewardship.
  • Coordinates operational activities in compliance with Controls requirements / business rules of the respective business area
  • Employ customer-centric approach within activities.

Requirements

  • Fluent English and Arabic written and verbal skills needed
  • Fresh graduate or someone with customer service/logistics background
  • Strong communication skills
  • Relationship building skills
  • Goal oriented
  • Reliable, responsive, quick-learner

We offer

  • Competitive salary
  • Meal vouchers fully covered by the company
  • 5 weeks of vacation
  • Annual bonus
  • Recognition awards
  • Multisport card
  • 100% salary compensation for the first 2 sick days
  • Floating holidays – compensation for working public holidays
  • Opportunity to work in an international team and build career in a global company

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About Manpower

Driving business success. Accelerating personal success.

For more than 70 years, Manpower has been dedicated to enriching people’s lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line. We started with a single office as a temporary staffing service – perhaps the first business of its kind. Today, all around the world, we provide this service and so much more, including permanent placement, workforce programs and workforce insight and innovation – all designed to optimize human potential and provide businesses with a key competitive advantage.

We began as an industry pioneer. And we remain at the forefront as a recognized thought leader in the changing world of work. With our global presence and local expertise, and by leveraging the peerless expertise of our parent company, ManpowerGroup, we influence how people and companies work now and how they will work in the future. Few companies can match Manpower’s history of growth – or our continued progress as we enter the Human Age.

Take a look at where we’ve been and who we are today. Our presence. Our leaders. Our vision and values. You’ll see an unwavering commitment to our clients’ and candidates’ success.