Overview

If you enjoy working in a dynamic, client-focused environment where communication and problem-solving are key, this role could be a great fit for you.

Job description

  • This role manages transactional transportation activities, enable CAS to focus on customer service activities and L&D in HQ SC to focus on TPSP management & strategic optimization
  • First point of contact for CAS and Carriers on operational transportation activities
  • Handles various issues with carriers, analyzing, interpreting, processing and responding to CAS
  • Monitoring and troubleshooting of Transport Management activities in SAP TM/ SAP EM/ Transporeon system
  • Provide analysis and solutions to mitigate potential transportation issues impacting customers
  • Escalate trend of carrier operational issue to overland advisor/coordinator in HQ SC
  • Ensure individual compliance with all Safety and Security rules and processes
  • Ensure full compliance with all controls requirements and company policies
  • Ensure operations are carried out flawlessly and in line with KPIs set by the Chemical organization
  • Behave and act in line with the Strategic Priorities set by the Chemical L&D organization
  • Responsible for daily monitoring and troubleshooting of Transport Management activities (TM planning, freight order tendering, creation of delivery and shipment)
  • Focal point for logistics operational escalation, Customer Service, Carrier and Warehouse/Terminal relationship management
  • Where possible, shares industry trend information with CS
  • Advises CAS in case of late deliveries or missed deliveries as well as alternate carrier/quantity change if necessary; troubleshoot other carrier’s issues as turndowns, supply point changes, etc.
  • Locates carriers to cover rush shipments; follow-up to ensure the order is received and executed by carrier
  • Contacts carriers to understand missed/late deliveries and reschedule
  • May provide support with regards to slot management (Transporeon) – booking and troubleshooting (interface with loading site and prioritize shipments)
  • Requests proof of delivery (PoD) if necessary by CAS/customers
  • Support Product Returns process in TM
  • OSG maintenance including changes in carrier or in MoT, update and maintain Order Size Guidelines (OSG) tables, monitoring/coordinating of compliance with optimum quantity
  • Establish new supply point to ship-to truck routes, maintain truck carriers route masters in GEMS
  • Request TM master data related changes to DAS (transportation lanes and zones, vehicle resources, incompatibilities, business partners)
  • Systems interface monitoring and troubleshooting non-IT, data and processing related issues, testing of TM fixes and enhancements, escalation of the issue to DAS organization
  • Assist on GBOIMS 8 carrier assessments
  • Support management of change with respect to logistics strategies
  • Train or retrain CS on transportation process as needed
  • Support and back up other team members during vacation/sick leave/peak period
  • Depending on the group priorities and needs, role is not limited to above mentioned activities

Requirements

  • Commitment in the area of safety and controls
  • Problem solving and analytical capability
  • Good written and verbal communication and presentation skills
  • Ability to prioritize competing items and escalate concerns timely
  • Stress resistant
  • Basic Microsoft Office skills
  • English C1 level

We offer

  • Onsite work in a multinational team for a global company
  • 120 CZK meal vouchers fully compensated by the company
  • 5 weeks of holidays
  • Annual bonus paid out in your January salary
  • Recognition award in the form of Flexi Pass vouchers (wellbeing budget)
  • Covering the first 2 days of sickness with 100% of the salary
  • Fully paid days off as a compensation for a public holiday during the weekend
  • Possibility to get a MultiSport card

Tagged as:

About Manpower

Driving business success. Accelerating personal success.

For more than 70 years, Manpower has been dedicated to enriching people’s lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line. We started with a single office as a temporary staffing service – perhaps the first business of its kind. Today, all around the world, we provide this service and so much more, including permanent placement, workforce programs and workforce insight and innovation – all designed to optimize human potential and provide businesses with a key competitive advantage.

We began as an industry pioneer. And we remain at the forefront as a recognized thought leader in the changing world of work. With our global presence and local expertise, and by leveraging the peerless expertise of our parent company, ManpowerGroup, we influence how people and companies work now and how they will work in the future. Few companies can match Manpower’s history of growth – or our continued progress as we enter the Human Age.

Take a look at where we’ve been and who we are today. Our presence. Our leaders. Our vision and values. You’ll see an unwavering commitment to our clients’ and candidates’ success.