Famous and world-known japanese multinational corporate with headquarter in Tokyo – The company is active in a range of industries, including digital systems, power and renewable energy solutions, railway systems, healthcare products, and financial systems – and we are actively hiring – for the role of IT Support Specialist L1 – the role is for a fresh graduates or candidates with a starting experience from IT industry.

Job description

  • Responsible for troubleshooting IT related issues that require physical attention
  • Deliver computers in a ‘ready to use’ state to IT users
  • Perform regular inventory checks for relevant hardware
  • Manage logistics by using local logistic providers to ship and move devices across locations
  • Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support
  • Host and support third party technicians
  • Regular checks of computer rooms including temperature, air conditioning, cabling and general functionality
  • Follow given OSS governance (participate in meetings, follow escalation path, etc.)


  • Analytical and communication skills
  • Problem solving and troubleshooting skills
  • Incident responding skills
  • Learning agility
  • Testing
  • Customer focus, very good English (use on a daily basis)

Tools – Service Now, MS Office 365, Windows, iOS, Asset management tools

We offer

  • During your work with us, we will train you and provide you with Sigma or ITIL certification
  • Fulltime employment, long-term cooperation
  • Career traning and development
  • English using on a daily basis
  • Nice payment conditions + benefits
  • Location Prague or Brno (office work is required – onsite)
  • Working time from Monday – Friday – 8.00 – 16.00 h. (no extra shifts or emergency calls)
  • Only for EU citizens or candidates with free entrance to the Czech labor market

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About Manpower

Driving business success. Accelerating personal success.

For more than 70 years, Manpower has been dedicated to enriching people’s lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line. We started with a single office as a temporary staffing service – perhaps the first business of its kind. Today, all around the world, we provide this service and so much more, including permanent placement, workforce programs and workforce insight and innovation – all designed to optimize human potential and provide businesses with a key competitive advantage.

We began as an industry pioneer. And we remain at the forefront as a recognized thought leader in the changing world of work. With our global presence and local expertise, and by leveraging the peerless expertise of our parent company, ManpowerGroup, we influence how people and companies work now and how they will work in the future. Few companies can match Manpower’s history of growth – or our continued progress as we enter the Human Age.

Take a look at where we’ve been and who we are today. Our presence. Our leaders. Our vision and values. You’ll see an unwavering commitment to our clients’ and candidates’ success.