Overview

Our client, an IT and Engineering Solutions company spanning EMEA and the USA looking for dynamic individuals to join the international team. While experience in Service Desk roles is preferred, we are also open to considering junior candidates who possess the required language skills – fluency in both English and German.

Remote Option: For those based in Czech Republic, we offer a hybrid or remote work setup.

Job description

  • Provide L1 technical support for hardware, software, and mobile devices on
  • Document user issues meticulously in ITSM tool
  • Adhere to processes and update knowledge documents
  • Manage ticket backlog
  • Drive continuous service improvement
  • Collaborate closely with onsite IT technicians

Requirements

  • Fluent in German and English are must-haves
  • Proficient in MS Office apps
  • Strong problem-solving skills
  • Effective communication
  • Detail-oriented and able to multitask
  • Candidates have to declare Criminal record extract not older than three months

We offer

  • Broad range of activities, tasks, and projects
  • Flexible working conditions
  • Minimum 5 weeks of vacation
  • Paid sick days
  • Meal vouchers
  • Vouchers (B-day voucher, wedding, and newborn surprise)
  • Contributions to wellness programs (multisport card)
  • Refreshments in the office
  • Further development and professional advancement
  • Friendly and international working environment
  • Company-sponsored events
  • Competitive salary and various benefits

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About Manpower

Driving business success. Accelerating personal success.

For more than 70 years, Manpower has been dedicated to enriching people’s lives with meaningful employment and development opportunities, and providing companies with innovative workforce solutions that help them increase agility, improve productivity and boost the bottom line. We started with a single office as a temporary staffing service – perhaps the first business of its kind. Today, all around the world, we provide this service and so much more, including permanent placement, workforce programs and workforce insight and innovation – all designed to optimize human potential and provide businesses with a key competitive advantage.

We began as an industry pioneer. And we remain at the forefront as a recognized thought leader in the changing world of work. With our global presence and local expertise, and by leveraging the peerless expertise of our parent company, ManpowerGroup, we influence how people and companies work now and how they will work in the future. Few companies can match Manpower’s history of growth – or our continued progress as we enter the Human Age.

Take a look at where we’ve been and who we are today. Our presence. Our leaders. Our vision and values. You’ll see an unwavering commitment to our clients’ and candidates’ success.