Job description

Do you have experience with troubleshooting incidents on servers?
Do you have the ability to clearly and effectively communicate to work under pressure?
Are you open to working night shifts and weekends?

If you are also driven to learn new skills and technologies, we are looking exactly for you!

Main responsibilities:
– working with a ticketing and documentation system
– incident management life-cycle of the infrastructure from monitoring through resolution
– monitor and troubleshoot issues and events involving production applications, systems, clouds, and networks
– cooperation with other teams to ensure infrastructure is running smoothly
– maintain documentation and inventory of IT assets

Working fund: 37,5 h/week – 12 hours shifts, continuous day/night operation
Salary: 40 – 60 000 CZK/m (depends on seniority)


– bachelor’s degree in IT/Computer Science or similar work experience
– knowledge of working with computers and gaming consoles
– familiarity with Linux, Windows server OS, and Active Directory is a great plus
– excellent written and verbal communication skills in English
– willingness to work in a 12-hour shift model (day/night)
– troubleshooting skills


– 20 days of vacation

– 6 sick days

– possibility of working from home (after probation period)
– Cafeteria

– Meal allowance

– Multisport card

– Refreshments at the workplace

Note for candidate

Send us your CV in English and Czech if you have one. For more related job opportunities visit https://www.grafton.cz/en/job-search

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